Write to us and we will answer from East Preston
The gate at 17 Lower Partridge River Rd stays open during business hours. Messages sent through this form go to the yard office inbox, and a person reads every one of them.
Tell us the parcel number, the address and the question if you have them. If you are not sure which service applies, describe the situation in plain language and we will point you to the right desk. Our six services are described in full on the services page.
Before you write, a word on how the yard works. The gate at 17 Lower Partridge River Rd is the meeting point for every job, and the person at the desk is the same person who keeps the file. Appointments are best booked ahead so that an officer is free to walk a parcel with you and to pull any survey notes held for the same ground. Bring what you have: a registry copy, a plan, a photograph of a fence, or simply a plain description of the question you want answered.
If you are enquiring about a title check run, include the parcel number and the civic address, and say whether the property is being purchased, refinanced or inherited. For a fence line window, describe the length of the boundary and whether a neighbour is involved. For a drainage review round, tell us whether the concern follows heavy rain or a proposed build. These small details help the work order desk give you an honest estimate and an accurate yard date. We reply to every genuine message, and we will tell you plainly if the work falls outside what this yard can do well.
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Questions we are asked at the gate
Bring the parcel number, any deed or registry copy you hold, and a simple sketch of the question if one helps. If you have nothing on paper, that is fine. We start from the parcel record and build the note from there.
Most runs are scheduled within five working days of a written instruction. Urgent cases can often be brought forward if the parcel is close to the East Preston yard. Call +14325525168 to confirm the current schedule.
Sometimes. We work beyond the immediate district when the file is large enough to justify the travel, and we will say plainly if the parcel is too far for us to serve properly. We would rather decline than do loose work.